Shipping policy

Thank you for shopping at thebudgy.com! We are committed to providing our customers with the best online shopping experience, including reliable and timely shipping services. Please review our shipping policy for important information regarding processing times, shipping methods, and delivery estimates.

1. Shipping Information

  • Shipping Origin: All orders are shipped from our warehouse located at 30 N Gould St #36115, Sheridan, WY 82801.
  • Processing Time: Orders are typically processed within 1-3 business days (Monday to Friday, excluding holidays). Once your order is processed and shipped, you will receive a tracking number via email.
  • Shipping Carriers: We use reliable carriers, including USPS, FedEx, UPS, and other reputable shipping services.

2. Shipping Rates & Delivery Times

Shipping rates and delivery times depend on the shipping destination and the shipping method selected at checkout.

  • Standard Shipping: Delivery within 5-7 business days for most orders. Rates vary based on your location.
  • Expedited Shipping: Delivery within 2-3 business days (available for an additional fee).
  • International Shipping: We currently offer international shipping to select countries. International delivery times vary depending on the destination and customs processing.

Note: Shipping times are estimates and are not guaranteed. Delivery times may be impacted by factors such as weather, customs processing, or carrier delays.

3. Free Shipping

We offer free standard shipping on orders over a certain amount (e.g., $50) within the United States. This offer applies only to orders shipped within the U.S. and may be subject to change. Please check our website for current promotions.

4. Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment on the carrier’s website.

If you have any questions about tracking your order or if you encounter any issues, please contact us at info@thebudgy.com.

5. Shipping Restrictions

  • Shipping Address: We only ship to valid residential and business addresses. We do not ship to P.O. boxes or military addresses (APO/FPO).
  • International Orders: If you are located outside the U.S., additional customs duties, taxes, and fees may apply, and you are responsible for these charges. Please check with your local customs office for more information on international shipping restrictions and fees.

6. Lost or Damaged Orders

We take great care in packaging and shipping your orders. However, if your package is lost or damaged during transit:

  • Lost Packages: If your order does not arrive within the expected delivery time frame, please contact the carrier directly to file a claim or contact us for assistance.
  • Damaged Packages: If your order arrives damaged, please contact us within 5 business days of receiving your order. We will assist you in filing a claim with the carrier and resolving the issue.

7. Address Changes

If you need to change the shipping address after placing your order, please contact us as soon as possible. We cannot guarantee that changes can be made once the order has been processed and shipped. If an order is returned due to an incorrect or undeliverable address, we may require you to pay for reshipping costs.

8. Delivery Issues

If there are any issues with your delivery (such as delays or incorrect items), please contact us as soon as possible, and we will do our best to resolve the issue. We appreciate your understanding and patience.

9. Customer Support

If you have any questions or concerns about our shipping policy, or if you need assistance with an order, please don’t hesitate to contact us:

KENIL IMPEX LLC
Website: thebudgy.com
Address: 30 N Gould St #36115, Sheridan, WY 82801
Phone: +917487878760
Email: info@thebudgy.com